Support

Scanditron is proud of the support we offer our customers. We have a large expert team of local support engineers, trained in a number of machines and with many years’ experience. Our engineers are based in the Nordic and Baltic countries and Poland to be able to offer our customers fast and reliable local support.

We offer our customers technical support such as installation, preventive and emergency service, program writing, process support and application assistance. We can also offer process support at our Technology Centre in Uppsala, with modern production equipment.

Service Request

For all support requests please send an e-mail with a description of your request, the machine model and if possible serial number to service@scanditron.com. Please mark urgent in case of machine breakdown. You will receive a reply with a case number for tracking.

For urgent matters you can also phone our service telephone number: +358 40 681 0452

For service regarding wire harness: send an email to service.wh@scanditron.se, for urgent matters call +46 8 594 103 00

Spare Parts

You can order spare parts easily by sending an e-mail to our order department, preferrably with the part number. If the part number is unknown please send the part description, machine model, machine serial number and if possible a photo of the part.

For Sweden and Denmark: order@scanditron.se
For Finland and the Baltics: order@scanditron.fi
For Poland: order@scanditron.pl

Maintenance Programme

To ensure that you get maximum productivity from your equipment, Scanditron can provide a preventive maintenance programme.

We can also offer process support either on site or in our well-equipped Technology Centre in Uppsala, Sweden with modern production equipment.

Please contact service@scanditron.com or phone our service telephone number: +358 40 681 0452 for a customised proposal.